Measuring our Impact

2023-24 Annual Report

Dear [Re]Builder,

As I reflect on the past year, I’m filled with gratitude for the impact we’ve made together in the Greater Charlotte area. This year has been a testament to the power of community and collaboration, as we expanded our reach, strengthened our programs, and celebrated new milestones in our mission to ensure safe and healthy homes for neighbors in need.

A highlight of the year was receiving the Excellence in Community Engagement Award at the Rebuilding Together National Summit in Indianapolis. This recognition celebrated our commitment to building trust and partnership in the neighborhoods we serve with the community leaders who make our work possible. It’s a testament to the power of deep relationships we foster and the collaborative spirit we bring that drives meaningful change.

We also took a bold step forward with the launch of our Revolving Repair Fund, a transformative initiative created to provide the upfront funding required for our reimbursement-based government grants. By bridging this gap, the fund allows us to leverage those resources to make a bigger impact in each home we repair, ensuring that every dollar goes further in creating safe and healthy living environments.

Our Building a Healthy Neighborhood program continued to thrive, with a significant focus on the Hidden Valley neighborhood, where we are on track to repair nearly 70 homes. Building on this success, we expanded into North Mecklenburg neighborhoods, including Pottstown, Smithville, East Catawba, and Davidson West, bringing much-needed repairs and hope to even more families.

In addition, we continued to grow our presence in Cabarrus, Gaston, Iredell, and Union counties, thanks to vital funding from the North Carolina Housing Finance Agency. This support has enabled us to extend our reach and bring our expertise in critical home repairs to these communities.

These achievements are only possible because of you — our dedicated supporters, volunteers, and partners. Your generosity and commitment fuel our mission and make every success story a shared victory.

As we look to the future, we remain steadfast in our vision: safe homes and communities for everyone. Thank you for standing with us as we continue to rebuild lives, one home at a time.

Beth Morrison

Executive Director

Social Return on Investment (SROI) Report

Ecotone collaborated with Rebuilding Together on an SROI impact analysis, building upon previously conducted impact measurement, analysis and stakeholder surveying work, to monetize the overall social value of every dollar invested in Rebuilding Together.

Social return on investment (SROI) is a metric adapted from the traditional return on investment (ROI) and is used to measure social, environmental and economic gains that result from an investment. It captures a broader set of impacts given that it identifies those impacts beyond simply financial or business ones, often putting intangible concepts into a more tangible form, a dollar.

For every $1 invested by Rebuilding Together and its affiliates in each home, there is a projected $2.84 in social value generated through improved health, safety, independence, and cost savings.

Impact Measurement

From 2020 to 2021, Rebuilding Together of Greater Charlotte participated in an impact measurement pilot with 12 other affiliates across 11 states to try and fully understand the impact of our work on the health, safety, well-being, and financial status of the residents and communities we serve. The impact survey found the following: